Cofidis crédit et assurance

You access, wherever you are, and whenever you want, to different services to manage your credits independently and safely. For example :

• Connect to your customer area by fingerprint for equipped devices.

• Access your customer area wherever you are. Convenient to stay informed.

• Increase the available amount of your credit. Your available amount is not enough to carry out your project? You can ask to increase it directly from your application. (Subject to acceptance by Cofidis, you will receive a new contract which you must return to us completed, dated and signed for final acceptance)

• Change your pick date. Between the 05th and the 12th of the month.

• Make a new project. Auto, work, travel, deco .... All our credit solutions (**) are available via the application. (** Subject to acceptance by Cofidis, you will then receive a new contract which you must return to us completed, dated and signed for final acceptance)

• Secure your sensitive transactions for more security in your financial transactions (DSP2).

• View the account statement of your revolving credits from your application.

• View the details of your credit: the subscription date, the amount, the rate and any other information that may be useful.

• Change your personal information in case of change (address, mobile number, family situation ...)

Not a customer yet?

The Cofidis application is dedicated to our customers as well as those who wish to become one. No need to have a credit Cofidis to enjoy this application.

Need help ?

Thanks to the help tab available from your application, you can at any time:

• Call a counselor by clicking directly on the number indicated.

• Send a message to a counselor through the dedicated button.

• Consult the FAQ to find the answers to your questions.

This application is accessible only to users in France.

How to connect?

You will need your customer ID. Composed of 9 digits, you will find it on your account statement (top left) or on your mail. Unique and personal, each borrower and / or co-borrower has his own ID number.

If you have forgotten your username and / or password, you can click on "Forgot your login? »And / or on« Forgot your password? From your customer area or from your Cofidis application.

You can receive your username and / or password by SMS. To do this, it is necessary to have communicated your cell phone number to Cofidis and to make sure you have access to the network of your operator.

Otherwise, you can ask to receive them by mail.

Note: even for the first connection, you can use the "Forgotten password" feature.

If you have any questions or problems, you can contact mobile support at: support_appli_mobile@cofidis.fr

You can provide us with information to process your request: login, name and surname. But do not forget that your password is strictly confidential.

Cofidis uses analytical plotters to establish statistics, volumes of use and use of various elements of its application (content visited, routes ...) to improve the ergonomics and interest, or even to detect malfunctions.